Features
Utilize advanced features and integrate CookiePal with other tools.
Multilingual FAQ
Find answers to common questions about enabling and managing multilingual banners for a seamless user experience.
Table of contents
back
to the top
CookiePal lets you customise banner languages for your website visitors. This guide answers frequently asked questions about multilingual support, including language setup, default settings and troubleshooting.
What is the Multi-Language Feature?
Our Multi-Language feature ensures your cookie banner speaks directly to your audience, no matter where they're from. It supports multiple languages, making compliance smooth and user-friendly.
Which Languages Are Supported?
CookiePal currently supports 26 languages:
- English (en-GB)
- Bulgarian (bg-BG)
- Croatian (hr-HR)
- Czech (cs-CZ)
- Danish (da-DK)
- Dutch (nl-NL)
- Estonian (et-EE)
- Finnish (fi-FI)
- French (fr-FR)
- German (de-DE)
- Greek (el-GR)
- Hungarian (hu-HU)
- Irish (ga-IE)
- Italian (it-IT)
- Latvian (lv-LV)
- Lithuanian (lt-LT)
- Luxembourgish (lb-LU)
- Maltese (mt-MT)
- Polish (pl-PL)
- Portuguese (pt-PT)
- Portuguese - Brazil (pt-BR)
- Romanian (ro-RO)
- Slovak (sk-SK)
- Slovenian (sl-SI)
- Spanish (es-ES)
- Swedish (sv-SE)
We're continually working to add more languages, so stay tuned!
Can I Customise the Banner Text in Different Languages?
Yes, you can! Open the "Customisation" page, switch to the "Customise Content" tab and pick a language in the "Select Language" dropdown. You can then edit every banner text for that language, including the opt-out texts shown to US visitors. With that, you can tailor the messaging to fit your brand while keeping it clear and compliant.
How Does CookiePal Determine the Language to Display?
CookiePal automatically detects the user’s browser language and displays the cookie banner in the matching language according to your configuration. If no match is found, it defaults to the language setup on your dashboard.
What Happens if My Language Isn’t Supported?
If a visitor's browser language isn't in your available languages, the banner is shown in your default language. If the language you need isn't in our list of supported languages, contact our team to suggest it for a future update.
What Changes When IAB TCF Is Enabled?
When IAB TCF v2.2 is enabled, all banner text is replaced with the standardised text provided by the IAB, so you can't customise the banner content. Only the 24 languages the IAB officially supports are available (Irish and Luxembourgish are not). If your default language isn't one of them, the banner falls back to English.
How Do I Enable Multi-Language Support?
Open the "Settings" page, stay on the "Banner" tab and select the languages you want in "Available Languages". From there, you can review or edit the translations on the "Customise Content" tab of the "Customisation" page.
Do I Need Technical Expertise to Use This Feature?
Not at all! Our dashboard makes it simple to customise and enable multi-language support without any technical skills. It’s designed to be intuitive for everyone.
Can I Add Languages Outside the Supported List?
At this time, CookiePal supports the languages listed above. Custom translations outside of these may require additional steps. Contact our support team for guidance.
Need More Help?
If you have more questions about Multi-Language Banners, feel free to reach out to our 24/7 support team via live chat or our email, support@cookiepal.io. We’re here to help!